Stay ahead of cleaning needs

Make washroom maintenance easy and efficient with real-time data from Tork Vision Cleaning.
A facility manager using a smartphone with digital communication icons overlaid

Smart cleaning with real-time data

Track visitor counts and refill status with the On the Go app to clean when and where needed.
Cleaner wiping a mirror in a washroom equipped with Tork dispensers

93

%
of managers recommend Tork Vision Cleaning (1)

6

in 10 improved quality using Tork Vision Cleaning (1)

75

%
of managers said that Tork Vision Cleaning reduced complaints (1)

Boost cleaning efficiency

Tork Vision Cleaning offers real-time analytics and tools via the app, like visitor heatmaps to help identify hot spots.

Connected dispensers and secure data

Sensors monitor foot traffic and refill levels, sending encrypted data to the cloud for real-time insights.

A cleaner checking a soap dispenser after seeing a refill alert on the tablet app in the washroom

Cleaning resource optimisation

Real-time stats and KPIs help you manage and allocate resources efficiently.

Person looking at statistics on laptop

Dedicated customer support

Access help when you need it, plus ongoing guidance to keep your system running smoothly.

A customer service agent wearing a headset and speaking during a call
A cleaner checking a soap dispenser after seeing a refill alert on the tablet app in the washroom A cleaner checking a soap dispenser after seeing a refill alert on the tablet app in the washroom

How can we help your business

Operational efficiency is key to providing consistent high-quality service levels.
Chief Operating Officer for D&B Facility Group

“It enables us to improve quality while keeping costs low, which is a very unique combination in the cleaning industry.”

Edo den HertogChief Operating Officer for D&B Facility Group
Janitorial Account Manager for La Providence

“It eliminates unnecessary cleaning and dispenser checks, so the teams can work more smoothly.”

Diane SinaldJanitorial Account Manager, La Providence
A modern glass office building illuminated at dusk.

“We have a new level of flexibility and proactivity that allows us to meet and match cleaning needs whenever and wherever they occur.”

Tom LloydOperations Director, Principle Cleaning

Connected dispensers and sensors

A facility manager using a smartphone with digital network and data icons displayed in the background
Related products

Data integration

Looking for data to enhance your system? Real-time foot traffic and dispenser status via Tork Vision Connect facilitates proactive, data-driven decisions.

Get in touch

We’d love to hear from you. Book a demo to see Tork Vision Cleaning in action and discover how it could help your business.

How does it work


Products

How do the connected products work?
 
  • Sensors in connected dispensers collect status levels and people counters track visitor traffic. The data is picked up via Bluetooth® Low Energy by a Tork gateway or existing IT infrastructure. 
  • The data is shared with the Tork IoT platform, which processes it and makes it available for user applications. 
  • Users view the information in their preferred system provided by a software partner. 
 
I have a preferred system, do you offer integrations via API? 
 
Tork Vision Connect is our business model for API integration with partner software systems. This allows you to easily use Tork data and connected devices with your preferred software solution.
 
What sensors provide data? 
 
The Tork People Counter is mounted on the ceiling and gathers foot traffic that is translated into a visitor count. It measures warm objects like humans passing under the sensor within its field of view. For the dispensers, there are different types of sensors. The sensor in the dispenser reports the refill status: for example, when a dispenser needs no action, could be replenished or must be replenished.
  
What is a people counter? 
 
A people counter is a sensor that indicates the number of people passing through an area or room. The sensor reports the number of counts passing through its field of view. The Tork People Counter is mounted to the ceiling.
 
How accurate is the data from people counters? 
 
People counters provide useful analytic data, but it isn’t absolute. We want to avoid using cameras – instead, we measure the human heat signature. The sensors indicate a cleaning need and let you gather actionable data for your building. The data can be used to further optimise your cleaning activities over time.
 
How accurate is the data for connected dispensers? 
 
The dispenser-refill status is based on algorithms, making sure that refilling takes place when needed. Historical consumption figures are useful information; however, it’s important to refill only when the status shows yellow or red to ensure that consumption can be calculated correctly. Refilling should always be done with full bundles or rolls. Any broken bundle or half roll will negatively influence the statistics. 
 
What do you mean by real-time data? 
 
Real-time data means that information from the dispenser is transferred to the application within less than 10 minutes. The short delay is due to energy-saving settings which help reduce the need for frequent battery changes. Even if the status of an individual dispenser updates with a slight lag, the refilling action is still registered, and the task is removed from the cleaning plan. 
 
Are the sensors and gateways safe to use? 
 
Tork sensors and gateways follow applicable rules and regulations, such as CE marking, UKCA, FCC and IC. Search the products on the Tork website to find more details on regulatory information.  
  
 

Where to buy  

How do I get started? 
 
Contact Tork for guidance. 
 
How do I implement Tork Vision Connect? 
 
Tork provides documentation on how to fetch the data and what it means. Customers perform the integration or have their software partner carry it out. Contact us for a demo to find out more. 
 
Can you carry out the integration into our preferred system? 
 
Tork provides API developer documentation and tooling for integration management; however, the integration is carried out by the customer’s developers or their partners. 
 
 

Partner 

I have a system that needs replenishment data, how do I become a partner? 
 
Let’s discuss, contact Tork for further information. 
References
 
1 Based on the results of a survey conducted in November/December 2023 of 69 managers using Tork Vision Cleaning in 18 countries globally. 
Measured across nearly 13,000 connected dispensers between June and December 2019, based on time per month that a dispenser has an empty status against total time per month.
3 Based on customer measurements and feedback for dispenser checks over 6 months before vs after installing Tork Vision Cleaning (between June and December 2019). Measured across 16 sites connected to Tork Vision Cleaning, with each dispenser check taking approx. 20 seconds.
4 Global Biorisk Advisory Council (GBAC) star accredited – Tork Vision Cleaning facilitates cleaning, disinfection and infectious-disease prevention best practices to minimise risks.