Smart data, your way

Real-time foot traffic and dispenser refill status for fact-based decisions via your preferred systems with Tork Vision Connect.
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Make better decisions with IoT data

Get seamless data integration

Integrate data from our sensors with your preferred system to get real-time data on foot traffic and dispenser status.

Cleaner adding a new paper hand towel bundle in an IoT connected Tork dispensers

Create insights for better decisions

Combine real-time restroom data with your existing systems to gain insights – work more efficiently and achieve better outcomes.

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Save time and drive efficiency

Refill only when necessary with connected dispensers and devices that monitor status levels.

Cleaner checking refill information on a mobile phone next to a connected paper towel dispenser

Access your data securely

High-quality data shared securely to your chosen facility management platform. Sensor data is sent via Bluetooth® Low Energy to ensure secure data handling.

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Expert support at every step

Our team is here to help with setup and ongoing guidance.

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API data points

Foot traffic​ data

Record foot traffic levels across rooms and areas with notifications when numbers change. Access metadata such as device type, location and location name for full context.

Adult and child using a restroom area, with the child reaching for paper towels and luggage beside them

Dispenser refill status data

Record dispenser refill status and receive notifications when dispenser status changes. Access to metadata such as device type, location and location name.

Cleaner refilling a soap dispenser while viewing task information on a tablet mounted to the cleaning cart

Location metadata

The hierarchy and names of locations are stored and can be retrieved via the API.

Restroom featuring IoT enabled Tork dispensers that display realtime refill status data
Adult and child using a restroom area, with the child reaching for paper towels and luggage beside themAdult and child using a restroom area, with the child reaching for paper towels and luggage beside them

Connected dispensers and sensors

Person drying their hands in a modern restroom with multiple wallmounted dispensers
Our partners

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We’re expanding our partner network. Interested? Get in touch to explore opportunities.
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Get in touch

We’d love to hear from you. Book a demo to see Tork Vision Connect in action and discover how it could help your business.

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How does it work


Products

How do the connected products work?
 
  • Sensors in connected dispensers collect status levels and people counters track visitor traffic. The data is picked up via Bluetooth® Low Energy by a Tork gateway or existing IT infrastructure. 
  • The data is shared with the Tork IoT platform, which processes it and makes it available for user applications. 
  • Users view the information in their preferred system provided by a software partner. 
 
I have a preferred system, do you offer integrations via API? 
 
Tork Vision Connect is our business model for API integration with partner software systems. This allows you to easily use Tork data and connected devices with your preferred software solution.
 
What sensors provides data? 
 
The Tork People Counter is mounted on the ceiling and gathers foot traffic that is translated into a visitor count. It measures warm objects like humans passing under the sensor within its field of view. For the dispensers, there are different types of sensors. The sensor in the dispenser reports refill status, for example when a dispenser needs no action, can be replenished or needs to be replenished.
  
What is a people counter? 
 
A people counter is a sensor that indicates the number of passages in an area or room. The sensor reports the number of counts passing through its field of view. The Tork People Counter is mounted on the ceiling.
 
How accurate is the data from people counters? 
 
People counters provide useful analytic data, but it isn’t absolute. We want to avoid using cameras – instead, we measure the heat signature of people. The sensors indicate a cleaning need and let you gather actionable data for your building. The data can be used to further optimize your cleaning activities over time.
 
How accurate is the data for connected dispensers? 
 
The dispenser refill status is based on algorithms, making sure that refilling takes place when needed. Historical consumption figures are useful information, however it’s important to refill only when the status shows yellow or red to ensure consumption can be calculated correctly. Refilling should always be done with full bundles or rolls. Any broken bundle or half roll will negatively influence the statistics. 
 
What do you mean by real-time data? 
 
Real-time data means that information from the dispenser is transferred to the application within less than 10 minutes. The short delay is due to energy-saving settings which help reduce the need for frequent battery changes. Even if the status of an individual dispenser updates with a slight lag, the refilling action is still registered, and the task is removed from the cleaning plan. 
 
Are the sensors and gateways safe to use? 
 
Tork sensors and gateways follow applicable rules and regulations, such as CE marking, UKCA, FCC and IC. Search the products on the Tork website to find more details on regulatory information.  
  
 

Where to buy  

How do I get started? 
 
Contact Tork for guidance. 
 
How do I implement Tork Vision Connect? 
 
Tork provides documentation on how to fetch the data and what it means. Customers perform the integration or have their software partner carry it out. Contact us for a demo to find out more. 
 
Can you carry out the integration into our preferred system? 
 
Tork provides API developer documentation and tooling for integration management, however the integration is done by customer’s developers or their partners. 
 
 

Partner 

I have a system that needs replenishment data, how do I become a partner? 
 
Let’s discuss, contact Tork for further information.