Product reclamation

Thank you for taking the time to contact us.

Please complete the form below as completely as possible. Fields marked with an asterisk (*) are required. The information requested will allow us to respond to you more quickly.

Please send a product sample of the claimed products (at least 1 sample) to:
Essity Professional Hygiene Germany GmbH
Customer Service
Sandhofer Straße 176
DE-68305 Mannheim

For custom printed napkins, please send to:
Essity Austria GmbH
Competence Center Werbeservietten
Hauptstraße 1 / Ortmann
AT-2763 Pernitz

Please include your address.

For better analysis and efficient processing of your request, you have the option to send images to torkmaster@essity.com.