Enhance your business’s washrooms with the right accessories
Although it may not seem obvious at first, washrooms are an excellent space to boost your business. They are highly frequented by your customers and visitors, and so, as a common point of contact in any facility, public toilets are often where first impressions are made. Of course, keeping them clean and tidy is a must to impress. But you can go the extra mile with thoughtful commercial bathroom accessories that elevate guest experience, encourage hand hygiene, and strengthen your business.
Why are finishing touches important in commercial washrooms?
Simply put, the kind of bathroom experience you provide can have a direct impact on your business’s image and operations.
90% of commercial washroom users agree that their bathroom experience has an impact on whether they return to an establishment, while 4 out of every 10 people have posted online about a commercial bathroom experience. [1] This means that whether their perception is positive or negative is in your hands. Offering an elevated environment using the right washroom accessories could play a role in building your reputation as well as encouraging customers to return and even recommend your business.
In addition, washrooms are the most significant source of complaints in commercial buildings [2], so it's essential to ensure they're designed and maintained at a high standard to drive user satisfaction and comfort. Bear in mind that supply unavailability is one of the most common pain points, so keeping your bathroom well-stocked on top of offering thoughtful details is a great way to ensure a good experience for your visitors. [3]
Lastly, while general sanitation is crucial, considering inclusive hygiene can set your facility’s washrooms apart. Not only that, but because lack of accessibility is another of the most common issues found in public toilets, taking concrete actions in this area could also help you avoid complaints. [4]
How to upgrade your business’s washrooms
You could make every impression a positive one by choosing the right commercial bathroom accessories, encouraging good reviews and returning customers. To help out, we've put together some suggestions that can take your establishment to the next level.
Provide toilet seat covers in public washrooms
This type of product is a great idea to improve hygiene and the overall bathroom experience. Toilet seat covers protect users from cross-contamination, which is especially valued in high-traffic commercial washrooms, where there are many different visitors throughout the day.
To help set your facility’s bathrooms apart, Tork toilet seat covers offer distinctive features:
- Sustainable: made from 100% recycled fibres.
- One-at-a-time dispensing: reduces waste and ensures people only touch the cover they use.
- Flushable: simple to dispose of.
Offer facial tissues
Providing facial tissues in commercial bathrooms improves hygiene, as visitors can use them to cover their mouths when sneezing or coughing, preventing the spread of germs. [5] Additionally, as they're softer than paper towels, specialised products are gentler to the skin.
Tork supplies you with a selection of facial tissues designed to awe your guests:
- Smooth on the skin, with our Premium range offering exceptional softness.
- Crafted from recycled materials, our tissues get their natural light brown color without added dyes.
- A delicate poly shield opening on the box protects the tissues and enables easy, one-at-a-time dispensing. This reduces consumption by up to 40% compared to traditional jumbo roll dispensers.
Install air freshener for public bathrooms
Bad washrooms odors can have a negative impact on your business's reputation, so it's important to avoid them effectively. Adding air fresheners is a great way to tackle this challenge while elevating your facility’s bathrooms, making them more pleasant for your visitors.
We offer a selection of odour-fighting air fresheners and their accompanying dispensers for your commercial washrooms, all with these quality characteristics:
- A certified "Easy to use" system* for effortless refilling, since they can be placed lower than traditional aerosol systems.
- Compatible with Tork Vision Cleaning, enabling your staff to know exactly when and where to refill.
- A unique, high-tech distribution technology that eliminates bad odours continuously and evenly.
- Can last for up to 90 days before needing a refill, meaning less work for your maintenance teams.
Supply moisturising hand lotion
Once you’ve covered the basics with hand soap and hand sanitiser, you can go a step further by providing hand lotion in your facility’s washrooms. What might seem like a small detail can go a long way for your guests, since moisturising hand lotion can prevent pesky skin dryness and irritation. Enabling this kind of hand care after washing can be a game changer for people with skin sensitivities.
Tork offers a range of hand lotions which are ideal for commercial bathrooms:
- Non-perfumed lotion, with moisturising ingredients, to help maintain the skin's natural moisture balance
- Certified Easy to use to provide good hand hygiene to all users
- Dermatologically tested and suitable for sensitive skin
Install commercial washrooms trash cans
Waste baskets and sanitary bins come in handy to your bathroom users as well as benefiting your operations:
- They reduce the need for your cleaning staff — or even expensive maintenance or plumbing teams — to spend time clearing potential blockages caused by non-flushable washroom waste.
- They enable your visitors to dispose of trash in the bathrooms instead of carrying it around the rest of the facility, minimizing cross-contamination.
- They make it possible to safely and cleanly dispose of menstrual products like tampons and pads.
With Tork, you’re spoiled for choice when it comes to sleek trash can designs that match your facility’s layout and are easy to install, maintain, and use. Soft-closing lids provide an added layer of hygiene and safety by reducing unnecessary contact.
Provide coat hooks
Coat hooks are simple commercial washroom accessories that can significantly improve guest experience. They bring much needed convenience, since visitors don't have to leave items on the floor or juggle them awkwardly while using the toilet.
Similarly to waste baskets, coat hooks come in many colours and designs that can blend in seamlessly with the rest of the bathroom, adding style to comfort. Just be mindful to install them in each individual stall so your users can safely and easily keep their belongings with them.
In a nutshell, since many people choose whether to return to an establishment based on their washroom experience, investing in a few commercial bathroom accessories could make the difference between a casual visitor and a loyal repeat customer. [1] Classic, high-quality products like facial tissues or toilet seat covers could make the bathroom environment more hygienic and pleasant, without necessarily requiring much additional maintenance from your staff. Just a few small touches can have a big impact! Consider how your washrooms should be an opportunity to impress, not a cause for complaints— so, don’t miss the opportunity to showcase your commitment to comfort and inclusive hygiene through a few thoughtfully chosen products.
To learn more about how providing a better washroom experience can be better for business, check out our resources on inclusive hygiene in public washrooms. And if you’re a small business owner or manager, you might also want to check out our guide to budget-friendly bathrooms.
* Certified by the Swedish Rheumatism Association, tested according to The Design for All Test, published in the Swedish Design Research Journal, 2011
References:
[1] https://www.idealspec.co.uk/Uploads/BrochureFiles/Creating_Better_Washrooms_Report.pdf
[2] Statista: average across 2017 to 2021, 185 respondents North America, building service contractors and commercial cleaning providers
[3] https://www.imperialdade.com/blog/most-common-restroom-complaints
[5] https://www.kbvresearch.com/blog/facial-tissues-in-hygiene/