Stay ahead of cleaning needs

Make restroom maintenance easy and efficient with real-time data from Tork Vision Cleaning.
A facility manager using a smartphone with digital communication icons overlaid

Smart cleaning with real-time data

Track visitor counts and refill status with On the go app to clean when and where needed.
Cleaner wiping a mirror in a restroom equipped with Tork dispensers

93

%
of managers recommend Tork Vision Cleaning (1)

6

in 10 improved quality using Tork Vision Cleaning (1)

75

%
of managers said Tork Vision Cleaning reduced complaints (1)

Boost cleaning efficiency

Tork Vision Cleaning offers real-time analytics and tools via the app, like visitor heatmaps to help identify hot spots.

Connected dispensers and secure data

Sensors monitor foot traffic and refill levels, sending encrypted data to the cloud for real-time insights.

Cleaner checking a soap dispenser after seeing a refill alert on the tablet app in the restroom

Cleaning resource optimization

Real-time stats and KPIs help you manage and allocate resources efficiently.

Person looking at statistics on laptop

Dedicated customer support

Access help when you need it, plus ongoing guidance to keep your system running smoothly.

Customer service agent wearing a headset and speaking during a call
Cleaner checking a soap dispenser after seeing a refill alert on the tablet app in the restroom Cleaner checking a soap dispenser after seeing a refill alert on the tablet app in the restroom

How can we help your business

Operational efficiency is key to provide consistent high-quality service levels.
Chief Operating Officer for D&B Facility Group

"It enables us to improve quality while keeping costs low, which is a very unique combination in the cleaning industry."

Edo den HertogChief Operating Officer for D&B Facility Group
Janitorial Account Manager for La Providence

"It eliminates unnecessary cleaning and dispenser checks, so the teams can work more smoothly."

Diane SinaldJanitorial Account Manager, La Providence
A modern glass office building illuminated at dusk.

"We have a new level of flexibility and proactivity that allows us to meet and match cleaning needs whenever and wherever they occur."

Tom LloydOperations Director, Principle Cleaning
Global Biorisk Advisory Council

GBAC STAR accredited

Tork Vision Cleaning facilitates cleaning, disinfection and infectious disease prevention best practices to minimize risks.4

Connected dispensers and sensors

A facility manager using a smartphone with digital network and data icons displayed in the background
Related products

Data integration

Looking for data to enhance your system? Real-time foot traffic and dispenser status via Tork Vision Connect facilitates proactive, data-driven decisions.

Get in touch

We’d love to hear from you. Book a demo to see Tork Vision Cleaning in action and discover how it could help your business.

How does it work


Products

How do the connected products work?
 
  • Sensors in connected dispensers collect status levels and people counters track visitor traffic. The data is picked up via Bluetooth® Low Energy by a Tork gateway or existing IT infrastructure. 
  • The data is shared with the Tork IoT platform, which processes it and makes it available for user applications. 
  • Users view the information in the On the Go for Tork app. Managers can also view additional insights on a website. 
 
What does data-driven cleaning mean? 
 
It means the cleaning plan is automated and cleaning teams respond to real-time information from sensors. This results in always having enough paper and soap for restroom users, helping to cut complaints. Cleaning teams know when and where there are issues and when and don’t waste time on unnecessary checks. 
 
How do cleaning teams know what to do? 
 
They follow the cleaning plan in the On the Go app. Urgent tasks are highlighted and prioritized. A yellow status shows when a dispenser can be refilled, while red shows when it needs to be refilled and green means that there’s no action required. Cleaning teams open dispensers only when needed. 
 
How do you work with software development? 
 
Tork makes continuous upgrades and improvements to the applications to support the user experience. We also develop new features based on input and feedback from various sources and channels. 
 
What languages are available with the app? 
 
You can choose from several different languages, and the mobile app supports understanding with easy-to-follow icons and a traffic light system to help break through language barriers. 
 
What is a people counter? 
 
A people counter is a sensor mounted on the ceiling. It indicates when there is a cleaning need and creates cleaning tasks in the app’s cleaning plan. 
 
How accurate is the data from people counters? 
 
People counters provide useful analytic data, but it isn’t absolute. We want to avoid using cameras – instead, we measure the heat signature of people. The sensors indicate cleaning needs and help to optimize your cleaning plan over time. 
 
How accurate is the data for connected dispensers? 
 
The dispenser refill status is based on algorithms, making sure that refilling takes place when needed. Historical consumption figures are useful information, however it’s important the dispensers only get refilled when the status is showing yellow or red. Refilling should always be done with full bundles or rolls. Any broken bundle or half roll will negatively influence the statistics.  
 
What do you mean by real-time data? 
 
Real-time data means that information from the dispenser is transferred to the application within less than 10 minutes. The short delay is due to energy-saving settings which help reduce the need for frequent battery changes. Even if the status of an individual dispenser updates with a slight lag, the refilling action is still registered and the task is removed from the cleaning plan. 
 
 

Where to buy and support 

How can I get it?
 
Apps are available from the App Store and Google Play. To receive data, you need to have Tork sensor devices installed and an account with Essity with your site set up in the platform. Contact us for a demo to find out more. 
 
I’m a Tork customer already, can I use my existing dispensers? 
 
We’ll conduct a site survey to see how your site can be equipped. Some dispensers have evolved over time and sometimes a dispenser on the wall isn’t compatible with what we install today.  
 
What if there’s a problem? 
 
Customer service is here to support. Contact us within the app or via a support email. 
 
I’ve heard about Tork EasyCube® but can’t find any information about it 
 
Tork EasyCube was launched in 2014 and has developed into a broader offer that’s called Tork Vision Cleaning. This includes an even more robust IoT solution that delivers data constantly on a global scale. 
References
 
1 Based on survey results conducted in November/December 2023 of 69 managers using Tork Vision Cleaning in 18 countries globally. 
Measured across nearly 13,000 connected dispensers between June-December 2019, based on time per month that a dispenser is in an empty status against total time per month.
3 Based on customer measurements and feedback for dispenser checks over 6 months before vs after installing Tork Vision Cleaning (between June-December 2019). Measured across 16 sites connected to Tork Vision Cleaning, with each dispenser check taking approx. 20 seconds.
4 Global Biorisk Advisory Council (GBAC) star accredited – Tork Vision Cleaning facilitates cleaning, disinfection and infectious disease prevention best practices to minimize risks.