Smart data, your way
Real-time foot traffic and dispenser-refill status for fact-based decisions via your preferred systems with Tork Vision Connect.

Make better decisions with IoT data
API data points
Foot-traffic data
Record foot-traffic levels across rooms and areas with notifications when numbers change. Access metadata, such as device type, location and location name, for full context.

Dispenser-refill status data
Record dispenser-refill status and receive notifications when dispenser status changes. Access to metadata such as device type, location and location name.

Location metadata
The hierarchy and names of locations are stored and can be retrieved via the API.



Connected dispensers and sensors
- Paper hand towels
- Soap and sanitiser
- Toilet paper
- Air freshener
- Bin
- IoT devices

Our partners
Work with us
We’re expanding our partner network. Interested? Get in touch to explore opportunities.

Related products
Needs-based cleaning
Looking for a standalone solution? Streamline cleaning and boost productivity with real-time data from Tork Vision Cleaning.
Get in touch
We’d love to hear from you. Book a demo to see Tork Vision Connect in action and discover how it could help your business.
How does it work
Products
How do the connected products work?
- Sensors in connected dispensers collect status levels and people counters track visitor traffic. The data is picked up via Bluetooth® Low Energy by a Tork gateway or existing IT infrastructure.
- The data is shared with the Tork IoT platform, which processes it and makes it available for user applications.
- Users view the information in their preferred system provided by a software partner.
I have a preferred system, do you offer integrations via API?
Tork Vision Connect is our business model for API integration with partner software systems. This allows you to easily use Tork data and connected devices with your preferred software solution.
What sensors provide data?
The Tork People Counter is mounted on the ceiling and gathers foot traffic that is translated into a visitor count. It measures warm objects like humans passing under the sensor within its field of view. For the dispensers, there are different types of sensors. The sensor in the dispenser reports the refill status: for example, when a dispenser needs no action, could be replenished or must be replenished.
What is a people counter?
A people counter is a sensor that indicates the number of people passing through an area or room. The sensor reports the number of counts passing through its field of view. The Tork People Counter is mounted to the ceiling.
How accurate is the data from people counters?
People counters provide useful analytic data, but it isn’t absolute. We want to avoid using cameras – instead, we measure the human heat signature. The sensors indicate a cleaning need and let you gather actionable data for your building. The data can be used to further optimise your cleaning activities over time.
How accurate is the data for connected dispensers?
The dispenser-refill status is based on algorithms, making sure that refilling takes place when needed. Historical consumption figures are useful information; however, it’s important to refill only when the status shows yellow or red to ensure that consumption can be calculated correctly. Refilling should always be done with full bundles or rolls. Any broken bundle or half roll will negatively influence the statistics.
What do you mean by real-time data?
Real-time data means that information from the dispenser is transferred to the application within less than 10 minutes. The short delay is due to energy-saving settings which help reduce the need for frequent battery changes. Even if the status of an individual dispenser updates with a slight lag, the refilling action is still registered, and the task is removed from the cleaning plan.
Are the sensors and gateways safe to use?
Tork sensors and gateways follow applicable rules and regulations, such as CE marking, UKCA, FCC and IC. Search the products on the Tork website to find more details on regulatory information.
Where to buy
How do I get started?
Contact Tork for guidance.
How do I implement Tork Vision Connect?
Tork provides documentation on how to fetch the data and what it means. Customers perform the integration or have their software partner carry it out. Contact us for a demo to find out more.
Can you carry out the integration into our preferred system?
Tork provides API developer documentation and tooling for integration management; however, the integration is carried out by the customer’s developers or their partners.
Partner
I have a system that needs replenishment data, how do I become a partner?
Let’s discuss, contact Tork for further information.




